Case Studies
Feature Case Studies
Handling Consumer Services Calls for FMCG Companies - ConstantCareFMCG companies want to provide a consistent, high level of service 24 x 7 to consumers reporting quality issues.
Recruiting Event Staff for the Melbourne Races - Melbourne Racing Club
Melbourne Racing club used bigears to interview 1500 candidates and automatically shortlist them down to 500 candidates, and schedule follow-up group interviews with those 500 candidates.
College Students Attitudes to Cell-Phones- Anderson Analytics
Anderson Analytics finds that BigEars gets detailed and insightful qualitative data in a study of US college students' attitudes to cell-phones.
Vodafone assess push-to-talk usability with BigEars- Vodafone
When Vodafone introduced push-to-talk services, they used BigEars to get feedback from pilot users of the service.
View Case Studies
- Consumer Services
- Answering Consumer Services Calls ConstantCare
- Market Research
- College Students Attitudes to Cell-Phones - Anderson Analytics
- Recruitment
- Recruiting Event Staff for the Melbourne Races - Melbourne Racing Club
- Usability Study
- Market Research
- Public Consultation
- Broadening Participation In Local Government - Wellington City Council